Persephone Hexworth
About Persephone Hexworth
Persephone Hexworth is a Technical Support Specialist with over five years of experience in customer service and technical support. She has worked for various companies, including Vendr, Verivest, and Instructure, and is passionate about making technology more accessible to users.
Work at Vendr.com
Persephone Hexworth currently serves as a Technical Support Specialist at Vendr, a role she has held since 2023. In this position, she utilizes her technical expertise to assist users and enhance their experience with the company's services. Her responsibilities include troubleshooting issues, providing guidance, and ensuring that technology is accessible to all users.
Previous Experience in Technical Support
Before joining Vendr, Persephone Hexworth accumulated extensive experience in technical support roles. She worked at Verivest as a Client Support Specialist for 11 months in 2021-2022, where she focused on customer service operations. Prior to that, she was a Strategic Support Representative at Portfolium for 4 months in 2018-2019 and served as a Specialty Support Lead at Instructure for 2 years from 2019 to 2021. Her diverse roles have contributed to her proficiency in customer service and technical support.
Education and Expertise
Persephone Hexworth earned a Bachelor of Arts in Ethnic Studies from UC San Diego, where she studied from 2013 to 2017. Her academic background complements her professional experience in technical support. She has developed expertise in using tools such as Intercom and Salesforce, which are essential for effective customer service operations.
Background in Customer Service
With over 5 years of experience in telephone customer service and technical support, Persephone Hexworth has built a solid foundation in assisting users. Her career includes various roles, such as Franchise Success Coordinator at Reis and Irvy's in 2018. This background has equipped her with the skills necessary to address customer needs and improve service delivery.
Creative Interests in Fiber Arts
Outside of her professional endeavors, Persephone Hexworth is a fiber arts enthusiast. This creative pursuit reflects her ability to engage in artistic activities, showcasing a balance between her technical skills and creative interests.