Sam Carter
About Sam Carter
Sam Carter is a Senior Manager of Customer Success at Vendr, with a background in customer success and admissions across various educational institutions. He holds a Bachelor's degree in Anthropology from Colby College and a Master's degree in Leadership from Northeastern University.
Current Role at Vendr.com
Sam Carter serves as the Senior Manager of Customer Success at Vendr, a position held since 2024. In this role, he is responsible for overseeing customer success strategies and ensuring client satisfaction. His leadership contributes to the overall effectiveness of the customer success team, enhancing the company's service delivery.
Previous Experience at Vendr
Prior to his current role, Sam Carter worked at Vendr in various capacities. He served as a Customer Success Manager from 2021 to 2022 and then as a Senior Customer Success Manager from 2022 to 2023. His progression within the company reflects his expertise in customer relations and success management.
Educational Background
Sam Carter holds a Bachelor's Degree in Anthropology from Colby College, where he studied from 2007 to 2011. He furthered his education by obtaining a Master of Science in Leadership from Northeastern University, completing the program from 2016 to 2018. This educational foundation supports his professional roles in customer success and management.
Career in Higher Education
Sam Carter has significant experience in higher education admissions. He worked as an Admission Counselor at Newbury College from 2013 to 2014, and later held positions at Stonehill College and Ursinus College, where he served as Senior Admission Counselor and Associate Director of Admission, respectively. His roles involved guiding prospective students through the admissions process.
Early Career Experience
Sam Carter began his professional career as an Associate Financial Representative at Northwestern Mutual from 2011 to 2012. This early experience provided him with foundational skills in client relations and financial services, which he later applied in his roles in customer success and higher education.