Sarah (Miller) De Marco

Sarah (Miller) De Marco

Manager, Customer Onboarding @ Vendr.com

About Sarah (Miller) De Marco

Sarah (Miller) De Marco is a Manager of Customer Onboarding with a background in psychology and business administration. She has held various roles in customer onboarding and implementation at companies such as Vendr and Bevy, and previously worked at Liberty Mutual Insurance.

Current Role at Vendr.com

Sarah De Marco currently holds the position of Manager, Customer Onboarding at Vendr. She has been in this role since 2023, contributing to the company's efforts in enhancing customer experiences and onboarding processes. Her responsibilities include overseeing the onboarding team and ensuring that new clients receive comprehensive support as they integrate Vendr's services.

Previous Experience at Vendr

Prior to her current role, Sarah served as Senior Customer Onboarding Manager at Vendr from 2021 to 2023. In this capacity, she played a significant role in improving customer onboarding strategies. Additionally, she briefly worked as Principal Onboarding Manager in 2023 for four months, further solidifying her expertise in customer onboarding within the organization.

Professional Background in Customer Onboarding

Before joining Vendr, Sarah worked at Bevy, where she held two positions. She started as an Onboarding Specialist from 2020 to 2021, followed by a role as Implementation Manager for three months in 2021. These positions allowed her to develop skills in customer engagement and onboarding processes, which she later applied at Vendr.

Education and Academic Background

Sarah earned her Bachelor’s Degree in Psychology and Business Administration from Northeastern University, completing her studies from 2014 to 2018. This educational background provided her with a solid foundation in understanding customer behavior and business principles, which has been beneficial in her professional roles.

Early Career at Liberty Mutual Insurance

Sarah began her professional journey as a Corporate Actuarial HR Co-op at Liberty Mutual Insurance, where she worked for one year from 2017 to 2018. This experience in the Greater Boston Area allowed her to gain insights into corporate operations and human resources, contributing to her overall career development.

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