Sophie Calcaterra
About Sophie Calcaterra
Sophie Calcaterra is a Senior Customer Success Manager with a background in marketing and entrepreneurship. She has held various roles in customer success and event management across multiple companies, including Vendr and Bevy, and earned her Bachelor of Science from Indiana University - Kelley School of Business.
Current Role at Vendr.com
Sophie Calcaterra serves as a Senior Customer Success Manager at Vendr, a position she has held since 2023. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer relations and management. Her work is primarily remote, allowing her to engage with clients effectively from the San Francisco Bay Area.
Previous Experience in Customer Success
Before joining Vendr, Sophie Calcaterra worked at Bevy as a Senior Customer Success Manager from 2022 to 2023. Prior to that, she held the position of Conference Success Manager at Bevy from 2020 to 2022. Her roles involved managing customer relationships and enhancing client experiences, contributing to her expertise in customer success management.
Education at Indiana University
Sophie Calcaterra studied at the Indiana University Kelley School of Business, where she earned a Bachelor of Science degree in Business, with a focus on Marketing and Entrepreneurship. Her studies spanned from 2011 to 2015, providing her with a solid foundation in business principles and strategies.
Career Development in Event Management
Sophie Calcaterra began her career in event management at Enterprise Events Group, where she worked as an Event Manager from 2019 to 2020 and as an Event Specialist from 2018 to 2019. Her experience in this field involved coordinating events and ensuring successful execution, which enhanced her organizational and communication skills.
Sales Experience at IGS Energy
From 2015 to 2018, Sophie Calcaterra worked as a Commercial and Industrial Sales Representative at IGS Energy in Oak Brook, Illinois. In this role, she was responsible for engaging with clients and managing sales processes, further developing her skills in customer engagement and sales strategies.