Elamerrin Joy, Clssgb Arafiles
About Elamerrin Joy, Clssgb Arafiles
Elamerrin Joy is the Director of Provider Enrollment at Ventra Health, where he has worked since 2023. He has extensive experience in the healthcare and management sectors, including roles at Xenicus, Tata Consultancy Services, and UnitedHealth Group.
Work at Ventra Health
Elamerrin Joy currently holds the position of Provider Enrollment Director at Ventra Health. She has been in this role since 2023, working on-site. In her capacity as Director, she oversees provider enrollment processes, ensuring compliance and efficiency within the organization.
Previous Experience in Revenue Cycle Management
Before joining Ventra Health, Elamerrin Joy worked at Xenicus as a Revenue Cycle Manager from 2022 to 2023. In this remote position, she managed revenue cycle operations, focusing on optimizing financial performance and operational efficiency.
Background in Quality Management
Elamerrin Joy has a background in quality management, having served as an Assistant Quality Manager at Tata Consultancy Services from 2020 to 2022. Her role involved ensuring quality standards in service delivery and implementing process improvements in Pampanga, Central Luzon, Philippines.
Education and Expertise
Elamerrin Joy earned a Bachelor of Science degree in Office Administration from Central Mindanao University, where she studied Business Administration, Management, and Operations from 2004 to 2008. She is a certified Lean Six Sigma Green Belt and has completed certification in Essential Management Skills, equipping her with expertise in problem-solving and operational management.
Professional Skills and Certifications
Elamerrin Joy possesses skills in data analysis and root cause analysis, which are essential for operational management and process improvement. She also serves as an NPS Champion, focusing on customer satisfaction and loyalty metrics. Her expertise includes utilizing the DMAIC methodology for effective problem-solving.