Erica Franko
About Erica Franko
Erica Franko serves as the Chief Transformation Officer at Ventra Health, bringing over a decade of experience in healthcare consulting and management. She has held various leadership roles at organizations such as AGS Health, nThrive, and Accenture, focusing on operational performance and patient experience solutions.
Current Role at Ventra Health
Erica Franko serves as the Chief Transformation Officer at Ventra Health, a position she has held since 2023. In this role, she focuses on driving operational performance and enhancing patient experience solutions within the organization. Her leadership aims to implement effective transformation strategies that align with Ventra Health's objectives.
Previous Experience at AGS Health
Before joining Ventra Health, Erica Franko worked at AGS Health as the Senior Vice President of Customer Success from 2021 to 2023. In this capacity, she was responsible for overseeing customer engagement and ensuring the delivery of high-quality services to clients. Her tenure at AGS Health contributed to her extensive experience in the healthcare consulting sector.
Career Background in Healthcare Consulting
Erica Franko has a diverse background in healthcare consulting, having held various roles at nThrive (now FinThrive) from 2016 to 2019. She served as Director of Strategy, Senior Vice President of Technology/Service Implementations and Advisory Services, and Senior Principal of Advisory Services. Her work involved advising healthcare organizations on growth strategies and large-scale transformations.
Educational Background in Health Administration
Erica Franko earned her Master of Health Administration from the University of Pittsburgh School of Public Health, where she studied Health Policy and Management from 2007 to 2009. She also holds a Bachelor of Arts in English Language and Literature from Penn State University, which she completed from 2003 to 2007. Her educational background supports her expertise in healthcare management.
Professional Interests and Hobbies
Outside of her professional responsibilities, Erica Franko enjoys reading and expanding her to-be-read pile. She is also a fan of Taylor Swift and engages in needlepoint as a leisure activity. Additionally, she appreciates non-work-related travel and enjoys walking, reflecting her interests in personal growth and relaxation.