Erin Houck
About Erin Houck
Erin Houck serves as the Senior Director of Client Services at Ventra Health, a position she has held since 2014. Previously, she worked for T-System, where she held various roles in client services for a decade.
Work at Ventra Health
Erin Houck has served as the Senior Director of Client Services at Ventra Health since 2014. In this role, she oversees client service operations, ensuring that client needs are met effectively. Her responsibilities include managing client relationships and leading service teams to enhance client satisfaction. Houck's tenure at Ventra Health has been marked by a focus on improving service delivery and fostering strong partnerships with clients.
Previous Experience at T-System
Before joining Ventra Health, Erin Houck worked at T-System, formerly known as Marina Medical Billing Service, Inc., for a decade from 2004 to 2014. During her time there, she held various positions, including Client Service Executive and Director of Client Service. These roles involved managing client accounts and developing strategies to improve service quality and client engagement.
Education and Expertise
Erin Houck earned her Bachelor's degree from the University of Richmond. Her educational background has equipped her with the knowledge and skills necessary for her roles in client services and management within the healthcare industry. This foundation supports her ability to navigate complex client needs and drive service excellence.