Nicole M.
About Nicole M.
Nicole M. is a Health Information Manager at Ventra Health in Orange City, Florida, where she has worked since 2014. With a background in health information management and extensive experience in data analysis and reporting, she has contributed significantly to operational improvements in her field.
Work at Ventra Health
Nicole M. has been serving as the Health Information Manager at Ventra Health since 2014. In this role, she is responsible for overseeing health information management processes and ensuring compliance with regulatory standards. Based in Orange City, Florida, she has contributed to the organization for a decade, focusing on enhancing operational efficiency and data management.
Previous Experience in Health Information Management
Before joining Ventra Health, Nicole M. worked at Orlando Health as a Corporate Health Information Management Analyst from 2000 to 2011. She then transitioned to AdventHealth, where she served as the HIS Manager from 2011 to 2014 in Orange City, Florida. Additionally, she briefly worked at Hospice of the Comforter in 2008 as part of the H.I.M. Management Affiliation.
Education and Expertise
Nicole M. earned her Bachelor of Science degree in Health Information Management from the University of Central Florida, where she studied from 2006 to 2009. Prior to that, she obtained an Associate of Arts degree from Seminole State College of Florida, completing her studies from 1993 to 2003. Her educational background provides a strong foundation for her expertise in health information management.
Technical Skills and Contributions
Nicole M. possesses advanced skills in Excel, including the use of functions such as IF, SUM, INDEX, MATCH, and VLOOKUP. She has automated manual Excel tasks using macros and VBA, leading to a productivity boost of at least 12%. Additionally, she has created detailed pivot tables and developed metrics and reports to support key business decisions.
Leadership and Process Improvement
In her role, Nicole M. has overseen the development and implementation of improvements in support and network operations. She has conducted departmental changes through meetings and emails, analyzed quality control assessment findings, and developed methods to enhance performance. Her ability to rapidly learn and master various computer programs has also enabled her to conduct staff training effectively.