Yvette Beltran
About Yvette Beltran
Yvette Beltran serves as a Client Success Manager at Ventra Health, where she has worked since 2022. She has extensive experience in healthcare services, having held various roles in client management and quality assurance across multiple organizations.
Work at Ventra Health
Yvette Beltran has been serving as a Client Success Manager at Ventra Health since 2022. In this role, she utilizes a client issue escalation matrix to effectively resolve client concerns. Beltran collaborates with business management teams across various departments, including finance, HR, credentialing, and compliance, to ensure the successful delivery of Practice Administration services. She monitors and manages client payor contract negotiations and renewals in partnership with the Managed Care Team. Additionally, she analyzes Client Success Metrics and presents client-specific reports, contributing to the overall client satisfaction and success.
Previous Experience in Healthcare
Before joining Ventra Health, Yvette Beltran held several positions in the healthcare sector. She worked at Apria Healthcare as an Eligibility Specialist and Quality Assurance Lead from 2011 to 2013. Following that, she served as a Client Services Liaison and Account Practice Manager at Radiology Partners from 2018 to 2020. Beltran also worked at DaVita Kidney Care in various roles, including Lead Grant Management Liaison for Non-Profit Accounts from 2013 to 2015 and Regional Hospital Account Manager from 2015 to 2018. Her diverse experience in healthcare has equipped her with a strong foundation in client services and account management.
Expertise in Healthcare SaaS and RCM
Yvette Beltran specializes in healthcare Software as a Service (SaaS) and revenue cycle management (RCM), particularly focusing on anesthesia services. Her expertise allows her to make informed recommendations for process improvements based on data reviews. She collaborates with both internal and external stakeholders to resolve issues and negotiate contracts, ensuring that client needs are met effectively. Beltran's background in managing client relationships and understanding the intricacies of healthcare operations enhances her ability to drive client success.
Leadership and Mentorship
In her current role, Yvette Beltran is responsible for the oversight, mentorship, and growth of assigned Client Success Staff. She assists with new client implementation, ensuring a smooth onboarding process. Her leadership skills contribute to the development of her team, fostering an environment that prioritizes client satisfaction and operational efficiency. Beltran's ability to analyze and monitor client success metrics further supports her role in guiding her team towards achieving organizational goals.
Career Background Prior to Healthcare
Yvette Beltran's career began in a different sector, where she worked as a Loss Prevention Consultant at Hewlett Packard Enterprise from 2007 to 2010. This role, based in Colorado Springs, Colorado, provided her with foundational skills in risk management and operational oversight. Her transition into healthcare began shortly after, leading to a diverse career path that has shaped her current expertise in client success management.