Carson Gilbert

Director, Client Success @ Veradigm

About Carson Gilbert

Carson Gilbert is the Director of Client Success at Veradigm®, where he has worked since 2022. He has extensive experience in healthcare administration and has held various leadership roles in operations and client management across several organizations.

Current Role at Veradigm

Carson Gilbert serves as the Director of Client Success at Veradigm®, a position he has held since 2022. In this role, he leads a team focused on delivering HIPAA compliant data to Life Science partners. His responsibilities include collaborating with internal and external stakeholders to enhance customer satisfaction and retention. His experience in client success is supported by a strong background in operations and solutions management.

Previous Experience at Veradigm

Before his current role, Carson Gilbert worked at Veradigm® in various capacities. He served as the Director of Operations from 2019 to 2022 and as a Senior Solutions Manager from 2017 to 2019. During his tenure, he contributed to operational improvements and strategic initiatives that enhanced service delivery and client engagement.

Background in Healthcare and Operations

Carson Gilbert has extensive experience in the healthcare sector, having worked at Rex Healthcare as the Director of Corporate and Foundation Giving from 2010 to 2014. He also held positions in supply chain and financial services at Rex Healthcare from 1999 to 2004. Additionally, he served as Vice President of Implementation at MedAssets from 2004 to 2010, where he focused on supply chain and operational cost management.

Education and Qualifications

Carson Gilbert studied at the University of North Carolina at Chapel Hill, where he earned a Master of Healthcare Administration (MHA) from 1996 to 1999. He also completed a Bachelor of Science in Public Health (BSPH) with a focus on Health Policy & Administration from 1989 to 1991. His educational background supports his expertise in healthcare management and policy.

Community Involvement

Carson Gilbert was an Advisory Board Member for Comfort Zone Camp of North Carolina from 2010 to 2019. His involvement in this organization reflects his commitment to community service and support for children dealing with loss. This role complemented his professional experience by enhancing his leadership and collaborative skills.

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