Hannah Emery
About Hannah Emery
Hannah Emery is an Implementation Specialist at Veradigm®, where she has worked since 2023. She specializes in managing customer cases using CRM software and collaborates with various teams to configure customer solutions.
Work at Veradigm
Hannah Emery has been employed at Veradigm® as an Implementation Specialist since 2023. In this role, she utilizes Customer Relationship Management (CRM) software and issue tracking systems to manage customer cases effectively. Emery collaborates with various teams, including sales, account management, and technology, to configure tailored customer solutions. Her responsibilities also include preparing and delivering detailed data-focused presentations, as well as coordinating customer acceptance testing and training users on product functionality.
Previous Experience at Opargo, LLC
Prior to joining Veradigm, Hannah Emery worked at Opargo, LLC for three years, from 2020 to 2023, serving as both Implementation and Support Manager and Inside Sales Coordinator. In her role as Implementation and Support Manager, she was responsible for managing customer support and ensuring successful implementation of solutions. As an Inside Sales Coordinator, she contributed to sales efforts and customer engagement. Both positions were based in Irving, Texas.
Educational Background
Hannah Emery studied at the University of Minnesota from 2015 to 2018, focusing on Business, Management, Marketing, and Related Support Services. She later attended Queen Mary University of London in 2017, where she continued her studies in a similar field. This educational background has equipped her with the skills necessary for her roles in implementation and customer support.
Internship Experience
In 2018, Hannah Emery completed a six-month internship as a Sales and Management Intern at Enterprise Rent-A-Car in Roseville, Minnesota. This experience provided her with foundational skills in sales and management, contributing to her professional development and understanding of customer service dynamics.
Collaboration and Problem-Solving Skills
In her current role at Veradigm, Hannah Emery partners with Product Managers to address and resolve issues that require coding expertise. Her ability to collaborate across multiple teams and her focus on customer solutions highlight her problem-solving skills and commitment to enhancing customer experiences.