Heather Swisher
About Heather Swisher
Heather Swisher is a Senior Business Analyst at Veradigm, where she has worked since 2019 in the Raleigh-Durham area. She has a background in healthcare systems and holds degrees in Spanish and Management Information Systems.
Work at Veradigm
Heather Swisher has served as a Senior Business Analyst at Veradigm since 2019. In this role, she has contributed to the development of policies and procedures that helped a healthcare practice achieve PCMH Level II accreditation. Her work is based in the Raleigh-Durham, North Carolina Area, where she has applied her expertise in healthcare systems to enhance operational efficiencies.
Previous Experience in Healthcare
Before joining Veradigm, Heather Swisher worked as an EHR Coordinator at Crystal Coast Family Practice from 2012 to 2017. In this position, she managed electronic health records and assisted patients with inquiries related to the practice's patient portal. She also held a role as a Business Analyst at Allscripts from 2017 to 2019, further expanding her experience in healthcare analytics.
Educational Background
Heather Swisher studied at Ohio Northern University, where she earned a Bachelor of Arts in Spanish from 2006 to 2010. She later attended East Carolina University, achieving a Bachelor's Degree in Management Information Systems from 2012 to 2016. Her educational background has provided her with a strong foundation in both language and technology.
Technical Skills and Proficiencies
Heather Swisher is proficient in writing use cases and has completed coursework in programming with Visual Basic, database management with SQL, and web design with HTML and PHP. She has experience in creating various diagrams, including ERD, DFD, context, and network diagrams using Visio. Additionally, she has managed a healthcare practice's website and updated it using HTML coding.
Early Career Roles
In her early career, Heather Swisher worked as an Administrative Assistant at Doctors Vision Center for five months in 2012. She also served as a Spanish tutor at Ohio Northern University from 2009 to 2010, where she supported students in their language studies. These roles contributed to her diverse skill set and experience in both administrative and educational environments.