Jesse Tripp
About Jesse Tripp
Jesse Tripp serves as the VP/GM of Client Success at Veradigm®, bringing extensive experience from previous roles at Allscripts and Misys Healthcare Systems. He focuses on enhancing service delivery and aligning customer success initiatives with business objectives.
Current Role at Veradigm
Jesse Tripp serves as the Vice President and General Manager of Client Success at Veradigm® since 2022. In this role, he focuses on delivering exceptional service to clients within the Provider Practices segment. He leads a team of customer success managers and global support professionals to ensure client satisfaction and operational efficiency.
Previous Experience at Allscripts
Jesse Tripp has extensive experience at Allscripts, where he held multiple leadership positions. He served as the Vice President and General Manager of Professional Solutions from 2019 to 2023. Prior to that, he was the Vice President of Client Experience from 2016 to 2018 and the Vice President of Client Support from 2011 to 2016. His roles involved overseeing technical operations and application support, contributing to the company's growth and client engagement strategies.
Background in Healthcare Technology
Before his tenure at Allscripts, Jesse Tripp worked at Misys Healthcare Systems as the Director of Technical Operations from 2008 to 2011 and as the Manager of EMR Support from 2000 to 2005. His background in healthcare technology has equipped him with the skills necessary for managing technical operations and supporting electronic medical records systems.
Educational Qualifications
Jesse Tripp studied Kinesiology and Computer Science at Texas A&M University-Commerce, where he earned a Bachelor of Science degree from 1991 to 1993. He also attended Texas Woman's University, furthering his educational background in relevant fields.
Expertise in Client Success and Operations
Jesse Tripp possesses expertise in strategic negotiation and contracting, which supports business growth and enhances customer satisfaction. He engages in strategic planning to align customer success initiatives with broader business goals. His experience in business process optimization and restructuring contributes to improved operational efficiency across the organizations he has worked with.