Monique Tolliver
About Monique Tolliver
Monique Tolliver serves as the RCM Accounts Receivable Manager at Veradigm®, where she has worked since 2021. She has a strong background in healthcare administration and management, holding an M.B.A. and a B.S. in Health Services Management.
Work at Veradigm
Monique Tolliver has been serving as the RCM Accounts Receivable Manager at Veradigm® since 2021. In this role, she has developed a streamlined process for the ER registration department, aimed at reducing coordination of benefits issues. She actively monitors the accuracy of payment postings to ensure they align with contracted rates. Additionally, Monique oversees team productivity to meet organizational expectations. She conducts periodic reviews to mentor her team and provide constructive feedback, contributing to overall performance improvement.
Education and Expertise
Monique Tolliver holds a Master of Business Administration (M.B.A.) with a focus on Business Administration and Health Services Management, which she earned from Strayer University between 2015 and 2016. Prior to this, she obtained a Bachelor of Science (B.S.) in Health/Health Care Administration/Management from Governors State University from 2013 to 2014. Her educational background is complemented by a High School Diploma from Christian Fenger Academy, which she completed from 1999 to 2003.
Professional Background
Before joining Veradigm, Monique Tolliver accumulated diverse experience in the healthcare sector. She worked as a Clinic Coordinator at the University of Chicago Medical Center from 2007 to 2010. Following that, she served as an Accounts Receivable Team Lead at Cergis Billing in Dallas, TX, from 2019 to 2021. Additionally, she briefly held the position of Accounts Receivable Specialist at Conifer Health Solutions in 2017. This varied background has equipped her with a comprehensive understanding of accounts receivable management in healthcare.
Team Management and Client Relations
In her current role, Monique Tolliver maintains a schedule of client meetings, either monthly or quarterly, to discuss trends and issues related to accounts receivable. She emphasizes the importance of communication and collaboration in her management style. By conducting regular reviews and mentoring her team, she aims to enhance their performance and ensure alignment with the company's objectives.