Alina P.
About Alina P.
Alina P. is a Technical Support Specialist at VergeSense, where she has worked since 2021. She holds a Bachelor's degree in Linguistics and Business from the Social Academy of Sciences, which she completed in 2018.
Work at VergeSense
Alina P. has been employed at VergeSense since 2021, serving as a Technical Support Specialist. In this role, she provides assistance and solutions to clients, ensuring that their technical issues are resolved efficiently. Her experience in technical support contributes to the overall customer satisfaction and operational success of the company.
Previous Experience in Technical Support
Prior to her current position, Alina worked at Brainstack_ as a Senior Technical Support Specialist from 2019 to 2021. In this capacity, she handled more complex technical issues and provided guidance to junior staff. Her role involved troubleshooting and resolving customer inquiries, enhancing her skills in technical problem-solving.
Customer Service Background
Alina began her career in customer service at Call Center Poland, where she worked as a Customer Service Representative from 2017 to 2019. This position allowed her to develop strong communication skills and a customer-oriented approach, which she later applied in her technical support roles.
Education in Linguistics and Business
Alina earned her Bachelor's degree from the Social Academy of Sciences, where she studied Linguistics and Business from 2014 to 2018. This educational background provided her with a solid foundation in both language skills and business principles, which are beneficial in her technical support career.