Pascal Bilodeau

Pascal Bilodeau Customer Service Lead

Pascal Bilodeau holds the position of Customer Service Lead. In this role, he is responsible for overseeing the customer service team, managing customer inquiries, and ensuring that customer satisfaction levels are maintained. His duties likely include developing customer service strategies, training team members, and addressing escalation cases. As a lead, Pascal acts as a liaison between the customer service team and higher management to streamline processes and improve service delivery.