Dustin Meyers
About Dustin Meyers
Dustin Meyers is a Senior Team Lead in Quality Assurance at Verifi Inc., where he has worked since 2019. He has extensive experience in customer service and quality assurance, having held various positions at companies such as SnackNation, Threadless, and Saatchi Art.
Current Role at Verifi
Dustin Meyers serves as the Senior Team Lead in Quality Assurance at Verifi Inc. since 2019. In this role, he focuses on maintaining high-quality standards and ensuring secure transactions through his expertise in fraudulent order prevention and analysis. His position requires a keen attention to detail, which is essential for the effective management of quality assurance processes. Dustin's contributions to Verifi reflect his commitment to enhancing customer experiences and operational efficiency.
Previous Experience at SnackNation
Prior to his current role, Dustin worked at SnackNation as the Manager of Customer Success from 2017 to 2018. During his one-year tenure in the Greater Los Angeles Area, he was responsible for overseeing customer service initiatives and ensuring client satisfaction. This experience contributed to his understanding of customer needs and the importance of effective communication in service delivery.
Background in Customer Service and Operations
Dustin has a diverse background in customer service and operations, having held various roles in different organizations. He worked at Saatchi Art as Operations Manager from 2014 to 2017, where he managed operational processes in the Greater Los Angeles Area. Additionally, he served as the Director of Customer Service at Lensabl for 11 months in 2018 and as Help Team Lead at Threadless from 2008 to 2013. These positions equipped him with valuable skills in managing customer interactions and operational efficiencies.
Education and Expertise
Dustin studied at Ohio University, where he achieved a degree in Interdisciplinary Studies with a focus on English and Film from 2001 to 2005. His educational background complements his professional expertise, particularly in communication and customer service. He possesses strong language skills that facilitate effective communication across diverse teams and customer bases. His knowledge of international shipping further enhances his capabilities in global customer service operations.
Quality Assurance Experience
Dustin's career in quality assurance began at dELiA*s, where he worked as a Quality Assurance Specialist and Floor Supervisor from 2005 to 2007. This role laid the foundation for his attention to detail and understanding of quality standards. His subsequent positions in quality assurance have reinforced his ability to ensure secure transactions and prevent fraudulent orders, making him a valuable asset in his current role at Verifi.