Katrina Franks
About Katrina Franks
Katrina Franks is a Chargeback Recovery Specialist at Verifi Inc. in Las Vegas, Nevada, with a background in customer service and programming, and a strong foundation in English literature.
Work at Verifi
Katrina Franks has been employed at Verifi Inc. as a Chargeback Recovery Specialist since 2018. In this role, she focuses on managing chargeback processes and recovery strategies. Her expertise contributes to the company's efforts in minimizing financial losses related to chargebacks. She has accumulated six years of experience in this position, operating from Las Vegas, Nevada.
Professional Experience
Before joining Verifi, Katrina worked at Walmart as a Cashier from 2015 to 2016 for 11 months. She also served as a Customer Service Representative at Williams-Sonoma, Inc. for three months in 2016. Additionally, she has been a Senior Consultant at Sutherland Global Services since 2016, accumulating eight years of experience in this role within the Las Vegas, Nevada area.
Education and Expertise
Katrina Franks has a diverse educational background. She studied English Language and Literature at the University of Nevada-Las Vegas, earning a Bachelor of Arts (B.A.) from 2013 to 2017. Prior to that, she completed an Associate of Arts (A.A.) in English Language and Literature/Letters at the College of Southern Nevada from 2010 to 2013. She also pursued computer programming at Code Academy from 2015 to 2017 and obtained a Nano Degree in Front End Development from Udacity during the same period.
Writing and Publications
Katrina authored a book at the age of 16, demonstrating her early talent in writing. She integrates her writing skills with her technological expertise by assisting in the creation of business plans and technological journals. This combination of skills highlights her ability to bridge the gap between literature and technology.
Future Educational Goals
Katrina Franks is returning to school to study computer science. This decision reflects her intention to further integrate her writing skills with technological knowledge, enhancing her professional capabilities in the evolving tech landscape.