Naima Stepheson
About Naima Stepheson
Naima Stepheson is a Senior Manager of Business Operations at Verifi Inc., where she has worked since 2017. With over a decade of experience in chargeback operations and business management, she has held various roles within the company and has a strong background in quality assurance and training.
Current Role at Verifi Inc.
Naima Stepheson serves as the Senior Manager of Business Operations at Verifi Inc., a position she has held since 2017. In this role, she is responsible for overseeing various business operations initiatives and managing teams to align with the company's objectives. Her extensive experience in chargeback operations has equipped her with the skills necessary to lead effectively and drive operational improvements.
Previous Positions at Verifi Inc.
Naima Stepheson has held multiple positions at Verifi Inc. prior to her current role. She worked as a Manager of Chargeback Operations from 2016 to 2017, and as a Senior Team Lead in Quality Assurance and Training for Chargeback Operations from 2015 to 2016. Additionally, she served as a Team Lead in Chargeback Operations from 2013 to 2014, and as a Chargeback Operations Specialist from 2010 to 2013. This progression highlights her growth and expertise within the company.
Educational Background
Naima Stepheson earned a Bachelor of Arts degree from the University of Michigan. She also attended Harvard-Westlake School, which provided a strong foundation for her academic and professional pursuits. Her education has contributed to her analytical skills and understanding of business operations.
Professional Experience
Naima Stepheson has over a decade of experience in chargeback operations and business operations management. Before her tenure at Verifi Inc., she worked as a Litigation Paralegal at Skadden, Arps, Slate, Meagher & Flom LLP from 2008 to 2010, and as a Project Assistant at Mitchell Silberberg & Knupp LLP from 2005 to 2007. This diverse background has enhanced her ability to manage teams and support business goals.
Skills and Expertise
Naima Stepheson possesses a strong background in quality assurance and training within the chargeback operations sector. She is recognized for her ability to influence change and promote teamwork in a business operations context. Her leadership skills and experience in managing teams contribute to her effectiveness in achieving operational success.