Radu Andrei Turcu
About Radu Andrei Turcu
Radu Andrei Turcu is a Technical Support Analyst with experience in various roles related to technical support and IT solutions in Bucharest, Romania.
Work at Verifone
Radu Andrei Turcu currently holds the position of Technical Support Analyst. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His experience in technical support equips him with the necessary skills to handle various technical challenges.
Previous Experience in Technical Support
Before his current role, Radu worked at Accenture as a Technical Support Associate and Local IT SPOC for three months in 2019. He also served as a System Network Engineer and Local IT Support at CGS (Computer Generated Solutions) for eight months in 2017. His background includes a position as a Technical Customer Support Representative at Euroanswer for four months in 2016.
Educational Advisory Role
In 2015, Radu worked as an International Student Educational Advisor at the Fulbright Association in Bucharest, Romania. This role lasted for eight months and involved providing guidance and support to international students, helping them navigate their educational experiences.
Technical Support Skills
Radu has developed a strong foundation in technical support through his various roles. His experience includes troubleshooting technical issues, providing customer support, and ensuring effective communication between technical teams and clients. This skill set is essential for his current position as a Technical Support Analyst.