Ali Rizvi
About Ali Rizvi
Ali Rizvi serves as the Senior Director of Product Management at Verint, where he leads the development of AI/ML-driven customer experience product strategies. He has extensive experience in product management across various companies, including Merrill Lynch, UBS Wealth Management, and Fonality, and holds an MBA in Finance from Rutgers Business School.
Work at Verint
Ali Rizvi has served as the Senior Director of Product Management at Verint since 2022. In this role, he leads the development of AI and machine learning-driven customer experience product strategies. He is responsible for overseeing interaction data capture, retention, and encryption technologies, ensuring that Verint's solutions meet the evolving needs of customers. His expertise in product management contributes to the advancement of next-generation applications within the company.
Previous Experience in Product Management
Prior to his current role at Verint, Ali Rizvi held several significant positions in product management. He was the VP of Product Management and Innovation at Star2Star from 2021 to 2022. Before that, he served as the Director of Product Management at Star2Star from 2018 to 2021. His experience also includes roles at Fonality, where he was a Senior Product Manager and later the Director of Product Management. Additionally, he worked at UBS Wealth Management as the Director of CRM Solutions and as the Retirement Service Technology Manager.
Education and Expertise
Ali Rizvi holds an MBA in Finance from Rutgers Business School, where he studied from 1995 to 1997. He also earned a BA in Economics from Rutgers University, completing his studies from 1988 to 1992. His educational background supports his expertise in leading customer journey solutions across enterprise platforms and specializing in next-generation application development within the product management domain.
Advisory Role at Rutgers University
Since 2017, Ali Rizvi has been an Advisory Board Member at Rutgers University. In this capacity, he contributes his knowledge and experience to support the university's initiatives and programs. His involvement reflects his commitment to education and his connection to his alma mater.
Entrepreneurial Experience
Ali Rizvi founded and served as the CEO of Gripe Genie, Inc. from 2009 to 2011. This entrepreneurial experience provided him with insights into product development and management from a startup perspective. His leadership in this role contributed to his comprehensive understanding of the product lifecycle and customer needs.