Aly Turner, M.S.
About Aly Turner, M.S.
Aly Turner, M.S., is a Customer Experience Analyst at Verint, where she has worked since 2022. She specializes in data analytics using R/RStudio, Tableau, and Power BI, and has a background in marketing analytics and strategic communications.
Work at Verint
Aly Turner has been employed at Verint as a Customer Experience Analyst since 2022. In this role, she focuses on enhancing customer experience strategies and is a member of the Customer Feedback Council. Previously, she worked as a Marketing & Customer Advocacy Intern at Verint for three months in 2022, where she gained foundational experience in customer advocacy and marketing.
Education and Expertise
Aly Turner holds a Master of Science in Marketing Analytics from American University, which she completed from 2022 to 2023. She also earned a Bachelor's Degree in Strategic Communications and Women and Gender Studies from West Virginia University, graduating from the Honors College in 2018. Her expertise includes utilizing R/RStudio, Tableau, and Power BI for data analysis and extracting actionable insights from marketing data.
Background
Aly Turner has a diverse background in various roles. She worked as a Research Assistant in the Women and Gender Studies Department at West Virginia University from 2017 to 2018. Additionally, she served as an Orientation Leader for Adventure WV from 2016 to 2018. Prior to her current role, she was a Legal Assistant at MSK Attorneys from 2021 to 2022 and a Guest Service Agent at Marriott Hotels from 2016 to 2019.
Professional Contributions
In her current position at Verint, Aly Turner is part of the Marketing Insights, Experience and Enablement Team. She contributes to strategic development through data analytics, focusing on improving customer experience. Her involvement in the Customer Feedback Council further emphasizes her commitment to enhancing customer experience strategies.