Amy Carter
About Amy Carter
Amy Carter is a Customer Success Manager with extensive experience in the IT and telecommunications industry, currently working at Verint in North Sydney. She has held various roles in sales and account management across several companies, including Dimension Data, Cisco, and iomart Hosting.
Current Role at Verint
Amy Carter has been serving as a Customer Success Manager at Verint since 2021. In this role, she is responsible for ensuring customer satisfaction and fostering strong relationships with clients. Her position is based in North Sydney, New South Wales, Australia. Carter's focus is on delivering value to customers and enhancing their experience with Verint's products and services.
Previous Experience in IT and Telecommunications
Carter has extensive experience in the IT and Telecommunications industry, having worked in various roles across multiple organizations. She was a National Sales Specialist – Collaboration at Dimension Data from 2018 to 2019 and a Business Development Manager at Cisco from 2019 to 2021. Additionally, she held positions as an Account Manager at Dimension Data, Nextgen Group Holdings Pty Ltd, and iomart Hosting, contributing to her comprehensive understanding of the sector.
Education and Qualifications
Carter's educational background includes a Certificate 3 in Photography from TAFE NSW, completed between 2004 and 2005. She also studied Interior Design at Mercer School of Interior Design, achieving a Certificate 4 from 2017 to 2018. Her foundational education includes the Higher School Certificate (HSC) from Castle Hill High School, where she studied subjects such as English, Maths, Visual Arts, and Modern History from 1997 to 2002.
Skills and Expertise
Carter possesses exceptional organizational and interpersonal skills, which have contributed to her success in various roles. She is known for her ability to facilitate strong relationships and communicate effectively with stakeholders at all levels of the business. Her track record demonstrates her capability to deliver outstanding results in a competitive industry.
Passion for Sports
Outside of her professional commitments, Carter is passionate about sports, particularly attending games of the Sydney Swans and Parramatta Eels. This interest reflects her engagement with the community and her support for local teams.