Andrew Reid
About Andrew Reid
Andrew Reid is a Technical Support Manager at Verint, where he has worked since 2018. He has a background in Applied Physics and Electronics and has held various roles in companies such as IBM and Sanmina-SCI over a career spanning several decades.
Work at Verint
Andrew Reid has been serving as the Technical Support Manager at Verint since 2018. His role involves overseeing technical support operations and ensuring the effective resolution of customer issues. Located in Inchinnan, Renfrewshire, United Kingdom, Reid has contributed to enhancing the customer experience through his extensive technical knowledge and management skills.
Previous Experience in Technical Support and Management
Before joining Verint, Andrew Reid held several significant positions in the technology sector. He worked at Stellar as the Chief Information Officer (UK) from 2008 to 2018, where he was responsible for overseeing IT strategies and operations. Prior to that, he served as an IT Project Manager/Business Analyst at Sanmina-SCI from 2002 to 2006, and as a Data Analyst Manager at the same company from 2006 to 2008.
Career at IBM
Andrew Reid's career includes a long tenure at IBM, where he worked from 1985 to 2002 as a Senior Staff member. During his 17 years at IBM, he gained extensive experience in various technical roles, contributing to projects that shaped his expertise in the field.
Education and Expertise
Andrew Reid studied Applied Physics and Electronics at the University of the West of Scotland, where he achieved a Higher National Diploma (HND) from 1981 to 1984. His educational background provides a strong foundation for his technical roles and management positions throughout his career.