Anne Marie Bitman
About Anne Marie Bitman
Anne Marie Bitman is the Director of Customer Success at Verint, where she has worked since 2021. With extensive experience in customer success roles at various companies, she is skilled in aligning services with revenue goals and fostering positive organizational culture.
Current Role at Verint
Anne Marie Bitman serves as the Director of Customer Success for WFE Americas at Verint. She has been in this role since 2021, contributing to the company's customer success initiatives for three years. Her responsibilities include strategically aligning services to achieve revenue goals and enhancing client relationships.
Previous Experience at Oracle
Before joining Verint, Anne Marie Bitman worked at Oracle as the Director of Customer Success for Customer Experience (CX) Cloud from 2016 to 2018. During her two-year tenure in Austin, TX, she focused on improving customer engagement and satisfaction within the CX Cloud segment.
Career Background
Anne Marie Bitman's career includes significant roles in various organizations. She was the Vice President of Client Success at Personify Corp from 2005 to 2015, and prior to that, she held the position of Director of Database Operations and Information Technology at Young Presidents' Organization from 2001 to 2005. Her experience also includes consulting at Synectics International Inc and serving as Vice President of Client Services & Success at Storable.
Education and Training
Anne Marie Bitman studied at The University of Texas at Arlington and Dallas College North Lake Campus. Her educational background supports her expertise in customer relations, change management, and enterprise software solutions.
Skills and Expertise
Anne Marie Bitman possesses a range of skills including customer relations, advocacy, and change management. She is proficient in data analysis, software and hardware implementation, and vendor management. Her focus on talent management emphasizes hiring, onboarding, and equipping employees to foster a positive workplace culture.