Arjel Mariano
About Arjel Mariano
Arjel Mariano is a Project Manager for Customer Engagement Solutions at Verint, where he has worked since 2017. He has extensive experience in managing complex projects and has previously held various technical roles at Capstone Solutions Inc. and Noda Interaction Platforms.
Work at Verint
Arjel Mariano has been employed at Verint since 2017, serving as a Project Manager in the Customer Engagement Solutions division. In this role, he is responsible for overseeing complex projects that involve performance obligation and revenue recognition standards, specifically 606 and 605. His work includes the installation, configuration, and maintenance of Workforce Optimization Suite versions 11.x and 15.x. Mariano collaborates with clients and partners throughout the Asia-Pacific region to resolve technical issues and implement effective solutions.
Previous Experience at Capstone Solutions Inc.
Prior to joining Verint, Arjel Mariano worked at Capstone Solutions Inc. in various roles. He began as an IT Specialist from 2010 to 2012, followed by a position as a Senior IT Specialist from 2012 to 2015, where he worked for three years. He then served as a Technical Manager for seven months in 2016 to 2017. His experience at Capstone Solutions Inc. provided him with a strong foundation in technical management and IT support.
Experience at Noda Interaction Platforms
Arjel Mariano worked at Noda Interaction Platforms for one year, from 2015 to 2016, in the Customer Engagement, Support, and Services department. This role contributed to his expertise in customer engagement and support, further enhancing his skills in managing client relationships and technical service delivery.
Education and Expertise
Arjel Mariano earned a Bachelor of Science degree in Information Technology from Tarlac State University, where he studied from 2005 to 2009. His educational background has equipped him with the technical knowledge necessary for his roles in project management and customer engagement solutions.