Bill La Ruffa
About Bill La Ruffa
Bill La Ruffa is a Presales Manager at Verint, with a strong background in data networking and advanced routing technologies. He has held various leadership roles in the technology sector, including positions at Cyara and Aspect Software, and has a degree in Aviation Management from Daniel Webster College.
Current Role at Verint
Bill La Ruffa serves as the Presales Manager for Platform Architects at Verint, a position he has held since 2024. In this role, he is responsible for overseeing presales activities and providing technical expertise to support the sales process. His work focuses on aligning customer needs with Verint's solutions, leveraging his extensive background in technology and consulting.
Professional Experience at Cyara
Prior to his current role, Bill La Ruffa worked at Cyara for five years, where he held multiple positions including Director of Global Solution Consultants and Principal Solutions Architect. His tenure at Cyara included responsibilities for leading solution consulting efforts and managing a team of solution architects. He also served as a Solutions Architect for a brief period, contributing to the company's focus on customer experience solutions.
Educational Background in Aviation Management
Bill La Ruffa studied at Daniel Webster College, where he earned a Bachelor of Science in Aviation Management with a focus on Flight Operations from 1988 to 1992. This educational background provided him with foundational knowledge in aviation, which complements his technical skills in telecommunications and data networking.
Technical Skills and Expertise
Bill La Ruffa possesses a strong technical background in data networking and advanced routing technologies, including MPLS and VPN. He has expertise in predictive dialing, database design, and administration. Additionally, he has experience with Amazon Web Services (AWS) deployments, showcasing his skills in cloud computing. His proficiency extends to interactive voice and text response systems, indicating a specialization in communication technologies.
Leadership and Community Involvement
In addition to his professional roles, Bill La Ruffa has demonstrated leadership in the community by serving as President of the Cape Cod and Islands Boy Scout Council. This position reflects his commitment to community service and youth development, highlighting his ability to lead and engage with diverse groups.