Brad Patch
About Brad Patch
Brad Patch serves as the Cloud Ops PMO, Senior Manager at Verint, where he has worked since 2009. He has extensive experience in project management and cloud operations, having previously held roles at companies such as Sterling Commerce, McKesson Corporation, Hitachi America Ltd, and KPMG International.
Current Role at Verint
Brad Patch serves as the Cloud Ops PMO, Senior Manager at Verint since 2009. In this role, he has established a global Project Management Office (PMO) for cloud operations, overseeing the implementation of cloud platforms across various solutions. He has played a key role in transitioning the Project Management approach from a primarily US-based model to an offshore-based model, enhancing operational efficiency.
Previous Experience in Project Management
Prior to his current position, Brad Patch held various roles that contributed to his expertise in project management and eCommerce. He worked at Sterling Commerce, Inc. as a Senior eCommerce Consultant from 1998 to 1999 and at KPMG International in the same capacity from 1997 to 1998. His experience also includes serving as an EDI Coordinator at McKesson Corporation from 1993 to 1996 and as a Senior Manager of Integration at Hitachi America Ltd from 2001 to 2003.
Contributions to Cloud Infrastructure at Verint
At Verint, Brad Patch has created initial project templates and processes for Project Managers to implement and configure cloud infrastructure across all operational regions. He has successfully rolled out multiple iterations of onboarding process improvements, collaborating with teams in Services, Support, and Finance to facilitate new customer integrations and expansions.
Global Project Coordination
Brad Patch has been instrumental in coordinating project statuses and resolving issues across multiple regions, including AMER, EMEA, and APAC. He has managed dozens of open projects simultaneously, ensuring effective communication and project tracking across diverse geographical locations.