Brendan Dillon
About Brendan Dillon
Brendan Dillon is an Application Sales Consultant at Verint, where he has worked since 2011. He has a strong background in Voice of the Customer and Customer Experience Management, and he advises organizations on implementing analytics technologies.
Work at Verint
Brendan Dillon has been employed at Verint since 2011, serving as an Application Sales Consultant for 13 years in Melville, NY. In this role, he leverages his expertise in Voice of the Customer (VoC) and Customer Experience Management (CEM) to assist organizations in implementing Analytics technologies. Prior to his current position, he worked as a Senior Program Manager in Customer Interaction Analytics at Verint from 2007 to 2011.
Education and Expertise
Brendan Dillon holds a Bachelor of Science degree in Business Administration from the University at Albany, SUNY. He also earned a Master of Business Administration (MBA) in Information Systems from Hofstra University, completing his studies from 1999 to 2001. His educational background supports his extensive experience in analytics and customer experience management.
Background
Before joining Verint, Brendan Dillon accumulated experience in various roles. He worked as a Program Manager at Telephonics Corporation from 2003 to 2007 and as a Marketing Programs Manager at Arrow Electronics from 2000 to 2003. These positions contributed to his understanding of analytics solutions and customer engagement strategies.
Achievements
Brendan Dillon acts as a trusted advisor to organizations seeking to maximize their return on investment through analytics technologies. His role involves helping organizations across different industries recognize the value of analytics solutions, demonstrating his impact on customer experience and business performance.