Brian Yang
About Brian Yang
Brian Yang is the Senior Director of Product Management at Verint, where he leads the development of intelligent virtual assistants and self-service solutions. He has a background in product management and artificial intelligence, with previous roles at Clinc, Inc. and Wells Fargo.
Current Role at Verint
Brian Yang serves as the Senior Director of Product Management at Verint, a position he has held since 2021. In this role, he leads the development of key products, including Intelligent Virtual Assistants (IVA), Interactive Voice Response (IVR), and Community products. His focus is on managing product management groups that specialize in intelligent self-service solutions, contributing to the company's innovation in customer engagement technologies.
Previous Experience at Clinc, Inc.
Prior to joining Verint, Brian Yang worked at Clinc, Inc. as the Head of Products from 2018 to 2021. During his tenure, he was responsible for overseeing product strategy and development, ensuring that the company delivered cutting-edge solutions in the field of conversational AI. His experience at Clinc further solidified his expertise in product management within the technology sector.
Career at Wells Fargo
Brian Yang held the position of VP, NLP AI Lead at Wells Fargo from 2008 to 2019. In this role, he focused on natural language processing and artificial intelligence initiatives, contributing to the bank's advancements in automated customer service solutions. His 11 years at Wells Fargo provided him with extensive experience in managing complex projects and leading teams in the financial services industry.
Education and Expertise
Brian Yang earned his Master of Business Administration (M.B.A.) from the W. P. Carey School of Business at Arizona State University, where he studied from 2012 to 2014. He also holds a degree in Computer Systems Engineering from the Ira A. Fulton Schools of Engineering at Arizona State University, which he completed from 2005 to 2009. His educational background supports his expertise in product management and technology development.
Early Career Experience
In 2008, Brian Yang began his career as an Undergraduate Research Assistant at Arizona State University, where he worked for six months. This early experience provided him with foundational skills in research and analysis, contributing to his subsequent roles in product management and technology.