Carlo Sugatan
About Carlo Sugatan
Carlo Sugatan is a Usability Analyst with a Master's degree in Human-Computer Interaction from the University of Michigan. He has a background in Computer Science and extensive experience in user experience research and design across various organizations.
Work at Verint
Carlo Sugatan has been employed at Verint as a Usability Analyst since 2021. In this role, he focuses on enhancing user experiences by applying principles of usability and user-centered design. His work involves collaborating with various teams to ensure that digital products meet user needs effectively. Sugatan's experience in usability analysis contributes to the development of impactful digital solutions within the organization.
Education and Expertise
Carlo Sugatan holds a Master's degree in Human-Computer Interaction from the University of Michigan - School of Information, where he studied from 2018 to 2020. He also earned a Bachelor's degree in Computer Science from the University of Guam, completing his studies from 2013 to 2017. His educational background equips him with a strong foundation in both technical and design aspects of user experience.
Background
Carlo Sugatan has a diverse professional background that includes roles in user experience research and IT support. He worked as a User Experience Research Assistant at the University of Michigan from 2019 to 2020. Prior to that, he served as a User Experience Researcher at the University of Pittsburgh from 2016 to 2017. His early career included positions as an IT Specialist and Research Assistant at the University of Guam, as well as a Web Developer Intern at Sorensen Media Group.
Achievements
Carlo Sugatan has contributed to the field of Human-Computer Interaction through published works presented at conferences. His research and findings focus on user-centered design, which advocates for creating digital experiences that prioritize user needs. Sugatan's involvement in various projects reflects his commitment to improving digital products and services, particularly in collaboration with startups and non-profit organizations.