Carole Mohr
About Carole Mohr
Carole Mohr serves as the Strategic Customer Engagement Director at Verint, a position she has held since 2022. With a career spanning over three decades, she has held various leadership roles in customer engagement and sales across multiple companies, including Verint Next IT and LiveBridge.
Work at Verint
Carole Mohr has been serving as the Strategic Customer Engagement Director at Verint since 2022. In this role, she focuses on enhancing customer relationships and driving engagement strategies. Prior to her current position, she held multiple roles at Verint Next IT, including EVP Account Services from 2013 to 2017, where she managed account services and client relations. She also worked as a Strategic Client Executive and EVP Customer Care at Verint Next IT, contributing to customer care initiatives and strategic client management.
Previous Experience in Sales and Management
Before her tenure at Verint, Carole Mohr worked at LiveBridge, where she served as VP Sales from 1998 to 2007. Her responsibilities included overseeing sales operations and driving revenue growth. She also held the position of VP Sales at HyperQuality for one year in 2007. Earlier in her career, she worked at Sitel as Client Services Manager from 1990 to 1992, where she managed client service operations.
Career Timeline
Carole Mohr's career spans several decades, beginning with her role at Sitel from 1990 to 1992. She then transitioned to LiveBridge, where she spent nine years in sales management. After LiveBridge, she joined Verint Next IT, where she held various positions from 2008 to 2017, including Strategic Client Executive and EVP Customer Care. Following a brief stint at HyperQuality, she returned to Verint, where she currently works.
Expertise in Customer Engagement
With extensive experience in customer engagement and sales management, Carole Mohr has developed a strong skill set in building customer relationships and enhancing service delivery. Her roles have consistently focused on improving customer care and engagement strategies, making her a key player in the organizations she has been part of.