Chris Taylor
About Chris Taylor
Chris Taylor is a QA Engineer with extensive experience in quality assurance and automation strategy, currently working at Verint since 2016. He holds a Master's Degree in Computer Software Engineering from Kennesaw State University and has previously interned at Verizon Telematics and Seldon Systems.
Current Role at Verint
Chris Taylor has been employed at Verint as a QA Engineer since 2016. In this role, he manages the automation strategy to ensure the quality of recorder systems. He is also responsible for building and maintaining virtual recorder servers within the Verint test lab telecom network, which simulates real customer environments. His work involves expanding and improving regression automation test workflows and the proprietary engine framework for continuous software testing.
Previous Experience in Engineering
Before joining Verint, Chris Taylor gained valuable experience in the field of engineering through various internships. He worked as an Engineering Intern at Verizon Telematics, Inc. from 2012 to 2015 for three years in the Greater Atlanta Area. Additionally, he served as a Research Intern at Seldon Systems for two months in 2011, also in the Greater Atlanta Area. These roles contributed to his foundational knowledge in quality assurance and engineering practices.
Educational Background
Chris Taylor holds a Master’s Degree in Computer Software Engineering from Kennesaw State University, where he studied from 2016 to 2019. Prior to this, he studied Molecular Biology at Rose-Hulman Institute of Technology from 2010 to 2013 and continued his education at Georgia State University, where he earned a Bachelor of Science (B.S.) in Molecular Biology from 2013 to 2015. This diverse educational background supports his technical expertise in software engineering and quality assurance.
Technical Skills and Expertise
Chris Taylor possesses a range of technical skills relevant to his role as a QA Engineer. He works with various telecom devices, including Cisco, Avaya, and British Telecom, as well as VoIP and chat programs like Skype for Business. He is part of the recorder subsystem team, where he designs test suites for new integrations of third-party telecom systems. His expertise in automation and software testing is evident in his contributions to improving testing workflows.
Training and Mentorship
In addition to his technical responsibilities, Chris Taylor plays a role in training new quality engineers on the operation and features of recorder systems. This aspect of his work emphasizes his commitment to knowledge sharing and the development of his team members in the field of quality assurance.