Clinton Alver
About Clinton Alver
Clinton Alver is a Senior Account Executive at Verint in Sydney, Australia, where he has worked since 2023. He has extensive experience in sales and account management across various sectors, including financial services and telecommunications.
Work at Verint
Clinton Alver serves as a Senior Account Executive at Verint, a position he has held since 2023. Based in Sydney, New South Wales, Australia, he works in a hybrid capacity. In this role, he collaborates with some of APAC's largest enterprises across various sectors, including Financial Services, Telecommunications, Retail, and Aviation. His focus is on delivering transformative sales and service solutions that enhance customer experiences.
Previous Experience at LivePerson
Prior to joining Verint, Clinton Alver worked at LivePerson for a total of eight years. He held the position of Enterprise Accounts Director - APAC from 2013 to 2018 and later served as Director of Strategic Accounts from 2018 to 2023. During his tenure, he contributed to significant improvements in business metrics, including a 20% increase in sales conversion performance and a 30% increase in average order values.
Career at Salmat Speech Solutions
Clinton Alver spent 12 years at Salmat Speech Solutions, where he held multiple roles. He started as a Program Manager from 2000 to 2005, followed by a position as National Sales Manager from 2000 to 2012. Additionally, he served as a Business Development Manager from 2007 to 2009. His long tenure at Salmat allowed him to develop a deep understanding of sales and business development strategies.
Education and Expertise
Clinton Alver holds a Bachelor of Science degree from the University of Sydney, where he studied Computer Science and Marine Science from 1994 to 1997. He also earned an MBA from the Macquarie Graduate School of Management (MGSM), completing his studies from 2008 to 2012. His educational background supports his expertise in enhancing customer experience in digital interactions across various platforms.
Achievements in Sales and Customer Experience
Throughout his career, Clinton Alver has achieved notable improvements in business performance metrics. He has contributed to reducing the cost to serve by 25% and increasing customer advocacy scores by 20% through innovative solutions. His focus on enhancing customer experience in digital interactions has been a key aspect of his professional contributions.