Clive Pope
About Clive Pope
Clive Pope serves as the Vice President of Services & Support at Verint-Systems, where he has worked since 2018. He has over 12 years of senior management experience in delivering software solutions and has held various leadership roles in the technology sector.
Current Role at Verint
Clive Pope serves as the Vice President of Services & Support at Verint-Systems, a position he has held since 2018. In this role, he oversees service delivery across the EMEA region, managing service delivery revenues that reach up to £40 million annually. His responsibilities include developing service strategies that optimize solution performance and reliability, while also focusing on the protection and growth of service revenues.
Previous Experience at GenieConnect
Prior to his current role, Clive Pope worked at GenieConnect as the Vice President of Client Services & Relationship Management for a period of seven months in 2012. His tenure at GenieConnect was based in Maidenhead, where he focused on enhancing client relationships and managing service delivery.
Career at Comptel
Clive Pope held the position of Director of Services for Europe at Comptel from 2008 to 2012. During his four years in this role, he was responsible for overseeing service operations and ensuring client satisfaction across the European market. His work contributed to the company's service delivery framework in Reading, United Kingdom.
Educational Background
Clive Pope studied at the University of Bradford from 1981 to 1985, where he completed a four-year program. Additionally, he attended Buckinghamshire New University from 1978 to 1981, achieving A Levels. His educational background provides a foundation for his extensive career in management and services.
Expertise in Service Delivery
Clive Pope has over 12 years of senior management experience in delivering and supporting software solutions for international and enterprise organizations. He is skilled in negotiating and managing customer opportunities through RFX processes and direct C-level discussions. His expertise also includes ensuring services adhere to ITIL best practices, which enhances operational efficiency and service quality.