D.J. Lintelman
About D.J. Lintelman
D.J. Lintelman is a Senior Manager of Global Cloud Operations at Verint, where he leads a team focused on client maintenance and service assurance. He has extensive experience in cloud operations and project management, having previously held positions at various organizations including Ellucian and Aspect Software.
Work at Verint
D.J. Lintelman has been serving as the Senior Manager of Global Cloud Operations at Verint since 2022. In this role, he leads a team focused on client maintenance events, which include upgrades, service restoration, and preventative maintenance. He oversees assurance services for steady-state clients on Cloud, Hosted, and Managed Services platforms, ensuring the proper deployment of new releases. Lintelman is responsible for operations and deployments across various products utilizing AWS, Azure, and GCP. He collaborates closely with Product Management, Solutions Delivery, and Operations teams to facilitate successful client engagements.
Previous Experience
Before joining Verint, D.J. Lintelman held several positions in the technology sector. He worked at Ellucian as Senior Manager of Cloud Application Services from 2019 to 2022. Prior to that, he was the Manager of Cloud Operations Deployment at Aspect Software from 2016 to 2019. Lintelman also served as a Technical Project Manager - Cloud Solutions at SunGard Public Sector from 2013 to 2015. His career began at the City of Casselberry, where he worked as an Information Systems Support Technician from 2011 to 2013.
Education and Expertise
D.J. Lintelman holds a Bachelor of Arts in Political Science from Florida Gulf Coast University. He furthered his education at the University of Central Florida, earning a Master's Degree in Public Administration with a focus on Information Systems and Management. Additionally, he obtained a Professional Certificate in IT Project Management from the University of Washington. His educational background supports his expertise in managing cloud operations and technical project management.
Leadership and Team Management
In his current role at Verint, D.J. Lintelman manages a team of highly technical engineers. He emphasizes hiring, developing, and retaining critical talent within his team. Lintelman creates processes and infrastructure that enable effective collaboration among geographically dispersed teams on multiple product initiatives. He also strategizes and implements new ideas to enhance deployments, automation efforts, and scalability across Cloud business units.