Daniel Daniel
About Daniel Daniel
Daniel Daniel is a Technical Architect with extensive experience in software development and system integration, currently working at Verint and KANA Software. He has a background in .NET development, containerization, and automated testing, and holds a degree in IT and Mathematics from Universitas Bina Nusantara.
Work at Verint
Daniel has been employed at Verint as a Technical Architect since 2015. In this role, he focuses on designing and implementing technical solutions that enhance the company's product offerings. His work contributes to the development of systems that improve customer engagement and operational efficiency.
Previous Experience at KANA Software
Daniel worked at KANA Software as a Business Solutions Consultant from 2010 to 2012. In this position, he served as a product knowledge expert, providing consulting services to clients. He later returned to KANA Software as a Technical Architect in 2012, where he has continued to apply his expertise for over a decade.
Background in Software Development
Daniel's career in software development began with his role as a .NET Developer and Site Manager at Jati Piranti Solusindo, PT from 2005 to 2007. He also briefly worked as a Java Developer at Plasmedia / Knowment AIE in 2010. His diverse experience in various programming languages and frameworks has shaped his technical skills.
Education and Expertise
Daniel studied at Universitas Bina Nusantara (Binus) from 2002 to 2005, where he earned a degree in IT and Mathematics. His education laid the foundation for his expertise in software development, including the use of Docker, Rancher, and Bamboo for containerization, orchestration, and continuous integration.
Automated Testing and System Integration
Daniel employs the Nightwatch testing framework for automated testing of web applications. He specializes in integrating multiple back-end systems to enhance customer service applications, ensuring that they function seamlessly and effectively for end-users.