Diana Klinkovich
About Diana Klinkovich
Diana Klinkovich is a QA Project Lead with over two decades of experience in quality assurance and software development methodologies. She has held significant roles at various companies, including Verint and Amdocs, and specializes in building QA teams and facilitating communication across locations.
Work at Verint
Diana Klinkovich has been employed at Verint since 2012, serving as a QA Project Lead for 12 years. In this role, she has focused on building and managing Quality Assurance teams, both onsite and offsite. Her responsibilities include developing processes and methodologies that enhance communication among QA teams. Prior to her current position, she worked at Verint as a QA project lead consultant from 2011 to 2012 for one year.
Previous Experience in Quality Assurance
Before joining Verint, Klinkovich held several positions in Quality Assurance. She worked at Amdocs as a Quality Assurance Lead from 2001 to 2009 for eight years. Additionally, she served as a QA consultant at the State Compensation Insurance Fund from 2009 to 2010 for one year. Her earlier experience includes roles at Nortel Networks as a Quality Assurance Lead from 2000 to 2001 and at Clarify as a Staff Engineer/QA Lead from 1997 to 2000.
Education and Expertise
Diana Klinkovich earned a Bachelor of Science degree in Physics from the University of Georgia. She possesses extensive expertise in creating and evolving software development and quality assurance methodologies. Klinkovich is skilled in coordinating testing activities remotely among multiple QA teams located in different regions. She has also designed and implemented an automation framework to support multilingual testing, covering languages such as Japanese, Traditional Chinese, German, French, and Spanish.
QA Outsourcing Operations
Klinkovich demonstrates a proven track record in establishing and sustaining profitable QA outsourcing operations. Her experience includes building both onsite and offsite Quality Assurance teams and developing effective communication processes between them. This expertise has contributed to her success in managing QA projects and ensuring quality standards in software development.