Dong Kuk (Mike) Kim
About Dong Kuk (Mike) Kim
Dong Kuk (Mike) Kim is a Systems Engineer with extensive experience in telecommunications and information technology. He holds multiple certifications, including Avaya Certified Implementation Specialist and Oracle Certified Professional, and has worked for notable companies such as Avaya and ECS Telecom before joining Verint in 2014.
Work at Verint
Dong Kuk (Mike) Kim has been employed at Verint as a Systems Engineer since 2014. His role involves technical responsibilities related to Verint's products and services. He has accumulated ten years of experience in this position, contributing to various projects and initiatives in Auckland, New Zealand. His expertise in systems engineering supports Verint's mission to deliver innovative solutions in customer engagement and security.
Previous Experience at Avaya
Prior to joining Verint, Dong Kuk (Mike) Kim worked at Avaya from 2010 to 2013. In his capacity as a UC & Networking solution technical support and consulting specialist, he provided critical support for unified communications and networking solutions. His three years at Avaya equipped him with valuable skills in technical consulting and customer support.
Background in Telecommunications
Dong Kuk (Mike) Kim has a solid background in telecommunications, having worked at ECS Telecom from 2003 to 2009. During his six years there, he served as a Tech Lead and Solution Engineer, as well as a Project Manager. His responsibilities included leading technical teams and managing projects related to telecommunications solutions, enhancing his expertise in the field.
Education and Expertise
Dong Kuk (Mike) Kim holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Kyungwon University. He furthered his education at TAFE NSW, where he studied Information Technology from 2008 to 2009. His educational background provides a strong foundation for his technical skills and certifications in various technologies, including telecommunications and systems engineering.
Certifications and Technical Skills
Dong Kuk (Mike) Kim possesses multiple certifications that demonstrate his technical expertise. He is an Avaya Certified Implementation Specialist (ACIS) and has been certified as an Oracle Certified Professional (OCP) since 2002. Additionally, he holds certifications as a Sun Certified Java Programmer (SCJP), ITIL Foundation, and Verint System Engineer. His technical skills include experience with Aspect, Oracle, iDVR, Voice-Drop, and Xchange, as well as Cisco certifications such as CCNA, CCNP, and CCIE.