Doug Dennis
About Doug Dennis
Doug Dennis is a Senior Content Developer at Verint, where he has worked since 2020. He has over ten years of experience in the IT and engineering sectors, specializing in documentation for complex systems and user interfaces.
Work at Verint
Doug Dennis has been employed at Verint since 2020, serving as a Senior Content Developer. In this role, he focuses on creating and managing documentation that supports various products and services. Prior to his current position, he worked at Verint as a Product Information Team Lead for eight years, where he oversaw documentation processes and contributed to the development of user guides and technical materials.
Education and Expertise
Doug Dennis studied at The Robert Gordon University, where he earned a BA (Hons) in Communications with French from 1995 to 1999. His educational background supports his expertise in documentation and communication strategies. He specializes in documenting complex embedded computer hardware for defense and military applications and has skills in creating user interface documentation for call center staff.
Background in Technical Writing
Doug Dennis has over ten years of experience in the IT and engineering sectors, focusing on creating documentation for diverse end users. His career includes roles as a Technical Author at KANA Software, Nallatech Limited, and InfoVista. He has documented object-oriented software development tools and simple desktop applications, demonstrating a broad range of technical writing skills.
Professional Experience
Before joining Verint, Doug Dennis held various positions in technical writing. He worked at KANA Software from 2012 to 2020, Nallatech Limited from 2002 to 2007, and InfoVista from 1999 to 2001. He also spent nine months at CoreData as a Technical Writer/Tester in 2001. His extensive experience has equipped him with the ability to create single-sourcing documentation and engage in information design.