Ederlyn Galiza
About Ederlyn Galiza
Ederlyn Galiza is a Business Analyst with extensive experience in software development and business process analysis. She has worked in various industries, including contact centers, government, and banking, and has held positions at notable companies such as Accenture, Agility Applications, Keyspace, and Verint.
Work at Verint
Ederlyn Galiza has been employed at Verint as a Business Analyst since 2017. In this role, she has contributed to various projects, leveraging her expertise in business process analysis and stakeholder management. Her responsibilities include requirements elicitation and the creation of software user and technical manuals. Galiza's work at Verint encompasses projects across multiple industries, including contact centres, government, and banking and insurance.
Previous Experience in Business Analysis
Prior to her current position, Ederlyn Galiza worked as a Business Analyst at Keyspace from 2016 to 2017 and at Agility Applications Pty Ltd from 2015 to 2016, both located in Brisbane, Australia. In these roles, she focused on software development and implementation projects, applying both Agile and Waterfall methodologies. Her experience in these positions helped her develop skills in business process analysis and process flowchart creation.
Career Background in Engineering and Technology
Ederlyn Galiza began her career as a Software Engineer at Accenture Technology Solutions, where she worked from 2005 to 2007 for two years. She later transitioned to a role as a Validation Engineer at PSC Biotech in 2008 for 11 months. This diverse background in engineering and technology has provided her with a strong foundation in software development and project management.
Education and Expertise
Ederlyn Galiza earned her Bachelor of Science degree in Chemical Engineering from the University of the Philippines, where she studied from 1999 to 2004. Her educational background complements her professional experience, particularly in software development and business analysis. Galiza has developed expertise in creating software user and technical manuals, enhancing her contributions to various projects.
Skills in Stakeholder Management
Ederlyn Galiza possesses significant experience in stakeholder management and requirements elicitation. These skills have been essential in her roles as a Business Analyst, allowing her to effectively gather and analyze requirements from various stakeholders. Her ability to manage stakeholder relationships has facilitated successful project outcomes across different industries.