Edwina O'donnell
About Edwina O'donnell
Edwina O'Donnell is a Learning Management System Administrator at Verint, with a diverse background in learning and development roles across various organizations. She has held positions at Barclays, RNLI, and SQEPtech Ltd, and has a Level 2 BTEC First Diploma in Performing Arts from Bournemouth & Poole College.
Current Role at Verint
Edwina O'Donnell serves as the Cornerstone On Demand Learning Management System Administrator at Verint. She has held this position since 2023, contributing to the management and optimization of learning systems within the organization. Her role involves overseeing the implementation and administration of learning management solutions to enhance employee training and development.
Previous Experience at SQEPtech Ltd
Before joining Verint, Edwina O'Donnell worked at SQEPtech Ltd as an Implementation Consultant from 2022 to 2023. During her 11-month tenure, she focused on implementing solutions that supported client needs and improved operational efficiency.
Career at Barclays
Edwina O'Donnell has extensive experience from her time at Barclays, where she worked for a total of 10 years in various roles. She began as a Learning Administrator from 2004 to 2014, then transitioned to HR L&D Business Analyst from 2014 to 2017, and later served as a Learning Design Assistant from 2017 to 2018. Her roles involved supporting learning and development initiatives within the organization.
Experience in Customer Service
Edwina O'Donnell's career includes a role as a Customer Service Representative at Iceland Foods from 2001 to 2004. This position provided her with foundational skills in customer interaction and service delivery. Additionally, she worked as a Group Sales Advisor at Daish's Holidays in Bournemouth from 2018 to 2019, further enhancing her customer service expertise.
Educational Background
Edwina O'Donnell's educational journey includes studying at Broadstone Middle School and Corfe Hills School in Poole, Dorset. She later attended Bournemouth & Poole College, where she achieved a Level 2 BTEC First Diploma in Performing Arts from 2002 to 2004. This educational background has contributed to her professional development and skill set.