Erich Giebel
About Erich Giebel
Erich Giebel serves as the Senior Director of Strategic Accounts at Verint-Systems, where he has worked since 2018. He has extensive experience in customer experience management and has held various leadership roles in sales and technology solutions across multiple industries.
Work at Verint
Erich Giebel has been serving as the Senior Director of Strategic Accounts at Verint Systems since 2018. In this role, he focuses on developing and managing strategic relationships with key clients. He also holds the position of Regional Director for Customer Experience, a role he has maintained since 2014. His work at Verint emphasizes the importance of customer experience management and the integration of emerging technologies into enterprise solutions.
Previous Experience
Before joining Verint, Erich Giebel held several significant positions in various organizations. He was the New Business Vice President at Confirmit from 2014 to 2015. Prior to that, he worked as the Director of Sales for National Accounts at Ace Metrix from 2011 to 2012. His earlier roles include Vice President of Sales at Medsite, Inc. from 2005 to 2006, and Regional Director at Visible Technologies from 2012 to 2013. He also served as Director of Technology Solutions at Toluna from 2010 to 2011 and worked at WebCollage, Inc. from 2007 to 2010.
Education and Expertise
Erich Giebel studied at The Hyde School from 1979 to 1983 and later attended Curry College, where he earned a degree in Business Management from 1984 to 1988. He specializes in Customer Experience Management, Quantitative and Qualitative Research, and Consumer Insights and Behavior Measurement. His expertise includes leveraging consumer and attitudinal behavior insights with multi-channel data across various industries such as CPG, Pharmaceutical, QSR, Retail, and Financial Services.
Specialization in Technology and Research
Erich Giebel has a proven track record of introducing emerging technologies to enterprise and channel markets. His focus spans Consumer, B2B, and Employee Research, where he applies his extensive knowledge in quantitative and qualitative research methodologies. His ability to analyze consumer insights and behavior measurement has contributed to successful strategies in customer experience management.