Evan Conrad O'dell
About Evan Conrad O'dell
Evan Conrad O'dell is a Solution Delivery Architect currently employed at Verint, where he has worked since 2018. He has a diverse background in technical roles, having held positions at companies such as Teksystems, Nice Systems, and Highpoint Global.
Current Role at Verint
Evan Conrad O'dell serves as a Solution Delivery Architect at Verint, a position he has held since 2018. In this role, he focuses on delivering solutions that enhance customer engagement and operational efficiency. His work involves collaborating with cross-functional teams to implement technology solutions that meet client needs.
Previous Experience at Teksystems
Evan worked at Teksystems as a Contact Center Operations Analyst for 8 months in 2013, based in Hanover, Maryland. He later returned to Teksystems as a Technical Analyst from 2012 to 2013 for another 8 months. His roles involved analyzing operations and providing technical support to improve contact center performance.
Experience at Nice Systems
Evan held multiple positions at Nice Systems, starting as a Professional Services Engineer from 2016 to 2017 in Hoboken, New Jersey. He later worked as a Technical Specialist and Software Engineer for 5 months in 2018. His responsibilities included implementing software solutions and providing technical expertise to clients.
Background in Education
Evan studied at Morrison Institute of Technology, where he earned an Associate degree in Applied Science, specializing in Network Administration from 2007 to 2009. He furthered his education at Illinois State University, obtaining a Bachelor's degree in Project Management and Computer Systems from 2009 to 2011.
Analytical Role at Highpoint Global
Evan served as a Reporting Analyst at Highpoint Global from 2013 to 2016 in Indianapolis, Indiana. In this role, he was responsible for analyzing data and generating reports to support business decisions and improve operational processes.