Georges Benoit
About Georges Benoit
Georges Benoit is a Senior Information Technology Project Manager at Verint, where he has worked since 2022 in Amsterdam, Netherlands. He has a diverse background in project management and customer service, previously holding roles at American Express and TOTAL.
Work at Verint
Georges Benoit has been employed at Verint since 2022 as a Senior Information Technology Project Manager. In this role, he engages directly with clients to develop customer experience solutions utilizing Verint's Customer Engagement Solutions portfolio. He manages the implementation of Verint software, overseeing new customer implementations, upgrades, and migrations to Software as a Service (SaaS). Benoit delivers large, complex, and transformational projects for some of Verint's major clients, operating in a client-facing, team-based environment. His work spans various verticals and territories, allowing him to deliver projects in multiple languages.
Previous Experience at American Express
Before joining Verint, Georges Benoit worked at American Express in various roles from 2011 to 2018. He started as a Customer Service/Project Analyst, where he worked for four years in the Nice Area, France. He then transitioned to a Market Manager position for two years in Brighton, United Kingdom, followed by a year as a Project Manager in the same location. His diverse roles at American Express contributed to his expertise in project management and customer service.
Early Career at TOTAL
Georges Benoit began his career at TOTAL, where he worked as an Administrative Assistant/Teller from 2009 to 2011 in the Nice Area, France. This early experience provided him with foundational skills in administration and customer service, which he later applied in his roles at American Express and Verint.
Education and Expertise
Georges Benoit holds a Master of Business Administration from Université de Nice-Sophia Antipolis, where he studied Business Administration and Management from 2007 to 2009. Prior to this, he earned a Bachelor's degree in Business Administration and Management from Université d'Auvergne (Clermont-Ferrand I) from 2004 to 2007. His educational background has equipped him with the knowledge and skills necessary for effective project management and client engagement.
Project Management and Client Engagement Skills
In his role at Verint, Georges Benoit operates in a client-facing environment, collaborating with client resources and other vendors to deliver software solutions. He builds and maintains successful relationships with senior client stakeholders and sets up governance models that align with client needs and Verint's Professional Services framework. His ability to manage complex projects and engage with clients effectively is a key aspect of his professional profile.