Harish Shyam
About Harish Shyam
Harish Shyam is a Product Owner at Verint in Bengaluru, India, with a background in product management and customer service. He has over a decade of experience in various roles, including positions at Hudini, TenderCuts, British Airways, and Sabre Airline Solutions.
Work at Verint
Harish Shyam has been serving as a Product Owner at Verint since 2023. He is based in Bengaluru, Karnataka, India. In this role, he focuses on product development and management, leveraging his extensive experience in the field.
Previous Experience
Prior to joining Verint, Harish worked at TenderCuts as a Product Manager from 2022 to 2023. He also held the position of Associate Product Manager at Hudini from 2020 to 2022. His earlier roles include working as a Customer Service Specialist at British Airways from 2013 to 2016 and as a Product Analyst at Sabre Airline Solutions from 2016 to 2020.
Education and Expertise
Harish Shyam completed his Bachelor of Business Administration (BBM) with a focus on International Marketing at Acharya Institute of Management and Science from 2007 to 2010. He furthered his education by obtaining a Master of Business Administration (MBA) from Presidency University Bangalore from 2011 to 2013.
Achievements in Product Management
Throughout his career, Harish has resolved over 2000 customer application issues using root cause analysis and prioritization frameworks. He created a new Minimum Viable Product (MVP) within a two-month timeline and contributed to generating revenue exceeding INR 5,550,000 over two years.
Technical Contributions
Harish has implemented automations that reduced company costs by 30,000 USD annually during his tenure at Sabre Airline Solutions. He also developed a mobile app with a team of four in seven months and facilitated the go-live of over eight customers in eight months, introducing more than ten new features to a product.