Henry Mc Kenzie
About Henry Mc Kenzie
Henry McKenzie is a Product Support Engineer with extensive experience in quality control and field service engineering. He has a strong educational background in Electronics Technology and Technical Management from DeVry University and has worked in various technical roles since the 1990s.
Work at Verint
Henry Mc Kenzie has been employed at Verint as a Product Support Engineer since 2010. In this role, he focuses on ensuring high standards in product support and service delivery. His responsibilities include implementing policies and procedures essential for effective product support. He demonstrates strong skills in field service engineering, which enhances his ability to manage complex systems.
Previous Experience
Before joining Verint, Henry Mc Kenzie held several positions in the technology sector. He worked as an IS Technical Consultant at Hewitt Associates/Northern Trust Retirement Consulting LLC from 2000 to 2009. Prior to that, he served as a Network Support Specialist at Inacom Information Systems from 1998 to 2000 and as a Microcomputer Specialist at Nichols Research Corporation from 1995 to 1996. He also gained experience as a Career Mentee at Lee Hecht Harrison from 2009 to 2010.
Education and Expertise
Henry Mc Kenzie studied at DeVry University, where he earned an Associate's degree in Electronics Technology from 1986 to 1988 and a Bachelor's degree in Technical Management from 2003 to 2005. He also attended Sylacauga High School from 1982 to 1985. His educational background supports his expertise in quality control, field service engineering, and implementing effective policies and procedures.
Skills and Competencies
Henry Mc Kenzie possesses strong skills in quality control and field service engineering. He is known for quickly grasping client needs and implementing strategic plans to address those needs effectively. His leadership and organizational abilities enable him to manage multiple projects simultaneously, contributing to his success in the role of Product Support Engineer.