Jamie Williams
About Jamie Williams
Jamie Williams serves as the VP of Engineering for EDM, QM, and Backoffice at Verint, where he has worked since 2020. With extensive experience in software solutions and engineering management, he has held various leadership roles at Verint and other technology companies, contributing to advancements in communication solutions and enterprise software.
Current Role at Verint
Jamie Williams currently serves as the Vice President of Engineering for EDM, QM, and Backoffice at Verint. In this role, which he has held since 2020, he oversees engineering initiatives on a global scale. His responsibilities include managing teams and ensuring the delivery of effective software solutions tailored to various industries.
Previous Experience at Verint
Jamie Williams has an extensive history with Verint, where he held multiple engineering leadership positions. He served as the Vice President of Enterprise Recording, Engineering from 2016 to 2020, and as Senior Director of Enterprise Recording, Engineering from 2013 to 2016. His tenure at Verint also includes roles as Director of Enterprise Recording, Engineering from 2010 to 2013, and as Senior Engineering Manager from 2007 to 2008.
Educational Background
Jamie Williams studied at the University of Portsmouth, where he earned a BSc Hons 1st Class in Computing from 1991 to 1995. He furthered his education at Harvard Business School, focusing on Leading Product Innovation in 2015. This educational background supports his expertise in engineering and product development.
Technical Expertise and Skills
Jamie Williams possesses specialized skills in call center technology and PBX systems, which contribute to advancements in communication solutions. He has significant experience in managing distributed and global development teams, enhancing collaboration across different regions. His expertise also includes delivering software solutions across cloud, on-premise, and hybrid models, particularly in the Finance, Insurance, and Utility industries.
Career History Prior to Verint
Before joining Verint, Jamie Williams worked at Witness Systems as a Senior Engineering Manager from 2003 to 2007. He also held a position as a Software Developer at Dialogic from 1995 to 1997. His early career included a role as Senior Engineering Manager at Verint before transitioning into leadership roles.