Jason Squires
About Jason Squires
Jason Squires is a Customer Success Manager at Verint, where he has worked since 2022. He has a background in voice analytics and has held various positions in the industry, including a Senior Manager role at Deloitte and a Speech Analytics Specialist at AGL Energy.
Work at Verint
Jason Squires has been employed at Verint since 2022, serving as a Customer Success Manager. In this role, he focuses on ensuring client satisfaction and optimizing the use of Verint's solutions. Prior to his current position, he worked as a Senior Application Consultant at Verint from 2017 to 2021. During his tenure, he contributed to various projects and initiatives related to speech analytics and quality management.
Previous Experience at Deloitte
Before joining Verint, Jason Squires worked at Deloitte as a Senior Manager in Voice Analytics from 2021 to 2022. His role involved overseeing projects related to voice analytics in the Melbourne CBD area. This position allowed him to deepen his expertise in analytics and client management within a consulting environment.
Background in Speech Analytics
Jason Squires has a strong background in speech analytics, having worked as a Speech Analytics Specialist at AGL Energy from 2011 to 2017. In this role, he focused on helping clients optimize their investments in speech analytics technologies. His experience spans over a decade, during which he has developed a comprehensive understanding of the field.
Education and Expertise
Jason Squires studied at Swinburne University of Technology, where he gained foundational knowledge that supports his career in analytics and customer success. His educational background, combined with extensive professional experience, enables him to effectively assist clients in various sectors.
Achievements in Quality Management
At Verint, Jason Squires successfully led the first global deployment of Verint Automated Quality Management at Australia's largest telecommunications company. This project highlights his capability in managing large-scale implementations and driving customer success through innovative solutions.