Jeff Nordman
About Jeff Nordman
Jeff Nordman is a Technical Account Manager at Verint, with a diverse background in technical support and customer success across several companies. He has over 15 years of experience in various roles, including positions at Omnico Group, Kryon, and M3 Accounting + Analytics.
Current Role at Verint
Jeff Nordman serves as a Technical Account Manager at Verint, a position he has held since 2020. In this role, he is responsible for managing client accounts and ensuring customer satisfaction with Verint's products and services. His expertise in technical support and customer success contributes to the effective implementation and utilization of Verint's solutions in the Atlanta Metropolitan Area.
Previous Experience at Omnico Group
Before joining Verint, Jeff Nordman worked at Omnico Group as a Technical Support Engineer from 2016 to 2019. During his three years in this role, he provided technical assistance and support to clients, helping to resolve issues and enhance user experience. His work in Duluth, GA, focused on ensuring that customers received timely and effective solutions.
Career at Kryon
Jeff Nordman held two positions at Kryon. He first served as a Customer Success Engineer from 2019 to 2020, where he focused on enhancing customer satisfaction and product adoption. He then transitioned to the role of Senior RPA Technical Support Engineer within the same timeframe. His experience at Kryon contributed to his technical expertise in robotic process automation.
Educational Background
Jeff Nordman studied at Gwinnett Technical College, where he earned an Associate degree in Computer Science from 1998 to 2000. He also attended Clemson University from 1989 to 1992, studying Engineering/Industrial Management. His educational background provides a strong foundation for his technical roles throughout his career.
Work History Overview
Jeff Nordman has a diverse work history that includes various technical roles. He worked as a Configuration Analyst and Technical Support Specialist at M3 Accounting + Analytics, and held multiple positions at Federated Systems Group, including Clarify CRM Developer and Asset Manager. Additionally, he served as Web Site and IT Manager and Account Manager at Displayit, Inc. His extensive experience spans over two decades in the technology sector.